Overwhelmed BY STAFF ISSUES?

Offload All Your HR People Problems Without the Cost of a HR Manager

Solve your people management and HR/IR compliance queries for as low as $199 p/m

HRnow

HRnow is your 1 to 1  professional HR Consultant to discuss and get fast answers to HR issues and problems across all areas of HR. Always just a phone call away.

What HRnow provides for $199 per month:

Reduced Risk

Minimise HR compliance
and people issues

Cost Savings

Affordable alternative
to full-time HR

Peace of Mind

Expert advice
when you need it

HR Essential Health Check

One simple assessment, practical actionable steps for managing HR, ensuring compliance, peace of mind

3 Most common issues HRnow resolves

Some of the clients we support

What is the HRnow Solution

We know managing people and maintaining compliance with ever-changing employment related legislation isn’t always smooth sailing.

That’s why we’re here to support you through the inevitable ups and downs of running a business. Since 2016 we’ve been providing our HR Now subscribers unlimited, fast-response, clear, and direct HR advice for the set fee of $199/month, regardless of how many employees you have.

HRnow Business Hours

Monday-Friday, 9am-5pm

What is the HRnow Solution

We know managing people and maintaining compliance with ever-changing employment related legislation isn’t always smooth sailing.

That’s why we’re here to support you through the inevitable ups and downs of running a business. Since 2016 we’ve been providing our HR Now subscribers unlimited, fast-response, clear, and direct HR advice for the set fee of $199/month, regardless of how many employees you have.

What We Include

Our qualified HR specialists have experience across big and small businesses, and public and private sectors, ready to assist with your queries across all facets of HR in your business including:

  • HR Essentials Health Check
  • Employee performance improvement
  • Employment legislation and employer obligations
  • Disciplinary and performance management matters
  • Dismissals
  • Wage rates
  • Discrimination in the workplace
  • Bullying and harassment
  • Work health and safety
  • Interpreting and applying award provisions
  • Applying leave provisions (sick, parental, carers, bereavement, annual)
  • Worker’s compensation and return to work queries
  • Recruitment and selection
  • Employee onboarding, induction, orientation
  • Training and development
  • Automation of HR systems and processes

How HRnow Works

Fast Answers
Designed to give you answers fast so you can keep moving forward with your day

15-Minute Consultations
Unlimited calls, texts and emails – responses are capped at 15 minutes per consultation

Extended Support Available
Additional time beyond 15 minutes invoiced at our consulting rate

HRnow Business Hours

Monday-Friday, 9am-5pm

What our clients say

Google
Jean-Francois Tixeront profile picture
Jean-Francois Tixeront
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jackie from HR Tactics, a HR Consultants firm in Brisbane, helped me with a HR issue - her assistance was incredibly helpful - she was extremely responsive to my initial outreach, was able to provide just the right level of empathy, clear thinking and appropriate action to suit the situation. Jackie supported me all the way through to a successful resolution and her advice was spot on. It was an incredible relief to have her on my side and gave me the peace of mind to navigate what was a stressful situation. I highly recommend Jackie and her team for any HR issue - she is truly an expert in all aspects of employment contracts and HR procedures, is responsive and professional, while demonstrating empathy at all times - and I speak from experience, having hired, trained, managed (and also "let go" of some) many employees through the course of my career. Thank you Jackie and the HR Tactics team!
Google
Vicky Burgess profile picture
Vicky Burgess
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing! Thanks Cassie, so pleased this candidate was a good fit and we have someone to join our team 💪😊
Google
Jano Dawes profile picture
Jano Dawes
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Cassie from HR Tactics - You are a fabulous presenter - engaging, warm and interesting. You should do it more often (even if it doesn’t come naturally to you!). Thanks for looking after me and my team so well... Jano
Google
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Reception email
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have had a very positive experience with Jackie and her team. After explaining to Jackie what our HR needs were, she arranged an initial meeting with Cassie, one of her HR consultants, who has a wealth of knowledge in all HR-related areas. Cassie was professional and very thoughtful of all parties involved during the process. Cassie's expertise helped us navigate some challenging issues which led to positive outcomes. We would highly recommend Jackie and her team of HR experts!
Google
Elaine Withers profile picture
Elaine Withers
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jackie and Kristen from HR Tactics have amazing knowledge and expertise in all areas of HR. Thank you for your invaluable guidance, advice and support. Kristen has been very responsive, professional, helpful and dedicated. Definitely recommend this company to navigate your HR minefield.
Google
Aislinn Sharp profile picture
Aislinn Sharp
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I'm posting this review to recommend and thank Jackie Strachan and Linda Carlson from HR Tactics for their timely and helpful advice and support. If in doubt, reach out and contact them for a chat. Find out how they can assist you.
Google
Rachel Regan profile picture
Rachel Regan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I run a small business that had started to grow, and I needed advice on contractors and making sure I had the correct contract for them. Jackie and Kristen were very easy to deal with, no question too small. They took the time to listen and came up with a contract tailored to my business within a week. I've kept their details for any future HR questions.
Google
Cat Bee profile picture
Cat Bee
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Loved working with Jackie and her team. They are absolute PROs and great to talk to, very resourceful and I will definitely keep using them for all our business HR needs.
Google
Seb Fehr profile picture
Seb Fehr
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jackie helped my company through a very difficult and stressful situation. She handled the situation with delicacy and empathy. I would highly recommend her services.
Google
Peter Sorensen profile picture
Peter Sorensen
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have had the pleasure of working with Jackie Strachan and Cassie Robbins "HR Tactics". Our experience has been nothing short of outstanding. Cassie, in particular, has been an invaluable asset to our organization. Her deep knowledge and expertise in Workplace Health and Safety (WHS) and employment contracts have significantly benefited our team. Beyond her technical skills, Cassie brings a wealth of HR qualities to the table. Her approach is both professional and personable, making her a joy to work with. She has a natural talent for understanding the unique dynamics of our workplace and offers solutions that enhance employee satisfaction and productivity. HR Tatics attention to detail and thorough understanding of HR practices ensure that our WHS protocols are not only compliant but also tailored to our specific needs. They have a natural ability to navigate the complexities of employment contracts, providing us with clear, concise, and legally sound agreements that protect both our employees and our company. Thier proactive approach and dedication to continuous improvement have fostered a positive and safe work environment. We are immensely grateful for thier contributions and highly recommend HR Tactics to any organization seeking top-notch HR support. Thank you, Jackie and your team, for your unwavering support and exceptional service!

Real Examples of HRnow Queries

“Where do I go in the Award to work out what level my positions are classified at?”

“When can my employee access their long service leave?”

“My casual employee is not working out. Can I just terminate them straight away because they are casual?”

“Can I terminate my employee immediately because they’ve turned up late 5 times this month?”

“Are there any risks with calling my employee who is off on stress leave to check in on how they are feeling?”

3 Simple Steps

1. Fill out the form below

2. We introduce you to your consultant

3. You call for HR Advice

Why Choose HRnow Advisory Service?

Get the HR advice your business needs without the overhead of full-time staff. Our expert advisory service provides fast peace of mind and professional guidance.

Reduced Risk

Organisational risk is reduced by engaging an experienced specialist, who provides practical advice in line with relevant legislation and today’s best practice HR management methodologies

  • Employment law compliance
  • Award interpretation
  • Legislative changes
  • Risk assessment

Cost Savings

Significant savings by escaping the cost of engaging a Consultant on an hourly Consulting Project rate, for simple queries

  • Avoid employment lawyer fees
  • Avoid HR Consulting fees
  • Avoid time it takes to find answers yourself
  • Predictable monthly fee

Tailored Advice

Professional advice tailored to your unique business and the situation at hand. Delivered in plain English with actionable steps and in line with relevant legislation.

  • Plain English explanations
  • Actionable steps to implement
  • business and situation-specific context
  • Same HR Advisor every time you call

When You Need It

On-call access allows you to get information and advice as matters arise, reducing risk of escalation or inappropriate action.

  • Monday-Friday 9am-5pm
  • phone
  • Email or text
  • Video calls

Peace of Mind

Reassurance for business owners that expert advice is only a call/email away, so you get fast advice, reduce stress and can get on with your day.

  • Qualified HR specialists
  • Advice you can rely on
  • Fast answers
  • Problems solved

Independence

HR Tactics operates with the highest level of integrity and ethics to provide independent advice in your business interests.

  • Not affiliated with employer associations
  • Not government-affiliated
  • Highest integrity
  • Your trusted Advisor

Join hundreds of Australian businesses who trust HR Tactics for their HR advisory needs.

500+ Clients

Fully Certified​

100+ Years Experience

What does HRnow include for my $199?

Minimum 12 month subscription after the first free month

Unlimited Phone & Email Support

Direct access to qualified HR specialists during business hours (Monday-Friday) with option to extend at our affordable consulting rates

Monthly HR Update email from our Managing Director

HR advice and updates on important HR topics and changes, you need to know about to protect your business and provide a safe place to work where your people thrive.

HR Essential Health Check

Our 1 hour Q&A on conference call covering essential HR processes and HR documentation to have in place.
We highlight any gaps in your compliance, Fair Work and WHS legislation. Includes Report & Debrief.

Direct access

Monday-Friday, 9am-5pm

Practical solutions

Plain language guidance with actionable steps tailored to your business situation

Dedicated Expert HR Advisor

Know you're supported by the same HR Advisor every time

Business Hours Support

Our HR advisory service is available Monday to Friday, 9:00 AM to 5:00 PM AEST. 

Phone Support

Email Support

Frequently Asked Questions

Get answers to common questions about our HR Now Advisory service.

Each phone call or email response is capped at 15 minutes. In that time, we will provide as much advice as possible to answer your query completely so you can move forward confidently. If more time is required to answer a more detailed query that requires a deeper discussion or for us to review documentation to be able to provide a definitive answer, we will let you know and you'll have the option to approve we continue with this additional work (invoiced at our standard consulting rate). However, we're generally able to provide you the answers you're seeking within the initial 15 mins.

HR Now support is available Monday to Friday, 9am to 5pm AEST. This includes both phone consultations and email responses. Outside these hours, you can still leave messages or send emails, and we'll respond asap the next morning.

We can assist with employment legislation queries, HR policies, disciplinary matters, dismissals, wage rates, discrimination issues, bullying and harassment, work health and safety, award interpretations, leave provisions, worker's compensation queries, recruitment guidance, and much more. We cover the full breadth of HR matters that arise in day-to-day operations.

HR Now doesn't include us conducting specialist HR work such as (but not limited to) conducting workplace investigations, dealings with Fair Work Commission or Work Cover, HR audits, document review or development, policy creation, conducting performance sessions, psychometric testing, training content development, recruitment process management. However will be able to provide you an estimate of time for such work to be conducted as a HR Consulting Project at our standard consulting project rate.

Your first week is free and you're free to cancel within this week if you don't feel you're getting value. From that point forward, there is a 12-month minimum commitment. After the initial 12-month term, you can terminate anytime you like with 7 days written notice.

Our HR Now subscription is dedicated to providing advice to Employers only. Workers seeking advice on workplace issues should contact the Fair Work Commission on 1300 799 675.

HR Now doesn't include legal representation in court or formal legal proceedings. However, if we determine that legal advice is in your best interest, we can refer you to one of our highly experienced employment lawyers and help prepare any necessary documentation.

 As a full-service HR consultancy, all our HR consultants have extensive HR careers with experience across big business, small business, public sector, and private sector environments. This broad experience allows us to provide practical and relevant advice you can rely on regardless of your industry or business size. All our HR Consultants are certified HR Practitioners with the Australian Human Resources Institute (AHRI).

Why Choose HR Tactics?

100+ years of HR consulting experience

Qualified HR professionals and employment law experts

500+ businesses successfully supported

Industry-specific knowledge across multiple sectors

Proven track record of reducing HR compliance risks

And Don't Just take Our Word for it!

100% 5 star reviews from our clients

We’re EXPERTS in our field with over 100 years experience collectively across our team. We deliver PROVEN results! Don’t just take our word for it, hear from our clients on how we have delivered tailored HR solutions to their business. Let’s FOCUS on ensuring you’re a compliant employer.

Rated 5 out of 5

Having the support of Jackie, Linda & Cassie to guide us through what has been a challenging situation with the upmost professionalism has been amazing. The support and caring nature received from each one of these ladies throughout has been exemplary and we would have no hesitation in availing of their services in the future.

Mandy

Australia’s Leading Home Care Agency

Rated 5 out of 5

What can I say….Jackie and her team brought a fantastic skillset into our business. We liked to think we could do it all, but after some months with Jackie at the helm , assisting us in our compliance, and hiring, its pretty clear HR Tactics will always have a role with us when needed. Many thanks to Jackie and her team.

Mark Fisher

Swift Performance

Rated 5 out of 5

We recently engaged HR Tactics to update our employment agreements & HR policies. Both Jackie & Cassie displayed a high level of professionalism, expertise, and dedication throughout the project. There insights and recommendations were invaluable, ensuring our documents were not only up-to-date but also tailored to our specific business needs. The entire process was seamless and efficient.

Amy Giles

Crofti

Claim Your HRnow Free Advice on:

  • Employee performance improvement
  • Employment legislation and employer obligations
  • Disciplinary and performance management matters
  • Dismissals
  • Wage rates
  • Discrimination in the workplace
  • Bullying and harassment
  • Work health and safety
  • Interpreting and applying award provisions
  • Applying leave provisions (sick, parental, carers, bereavement, annual)
  • Worker’s compensation and return to work queries
  • Recruitment and selection
  • Employee onboarding, induction, orientation
  • Training and development
  • Automation of HR systems and processes

 Start your free trial by simply completing this form. Add the name of the person who will be calling us for advice.

Book a time for a free consultation with Jackie Strachan

Select a time in the calendar below and let’s jump on a quick call to discuss your HR requirements.

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Contact Information

0483 949 490

Direct line to HR professionals

Australia Wide Service

Remote HR support for all states

Monday - Friday

9:00 AM - 5:00 PM AEST