Offload All Your HR People Problems Without the Cost of a HR Manager

Each phone call or email response is capped at 15 minutes. In that time, we will provide as much advice as possible to answer your query completely so you can move forward confidently. If more time is required to answer a more detailed query that requires a deeper discussion or for us to review documentation to be able to provide a definitive answer, we will let you know and you'll have the option to approve we continue with this additional work (invoiced at our standard consulting rate). However, we're generally able to provide you the answers you're seeking within the initial 15 mins.

HR Now support is available Monday to Friday, 9am to 5pm AEST. This includes both phone consultations and email responses. Outside these hours, you can still leave messages or send emails, and we'll respond asap the next morning.

We can assist with employment legislation queries, HR policies, disciplinary matters, dismissals, wage rates, discrimination issues, bullying and harassment, work health and safety, award interpretations, leave provisions, worker's compensation queries, recruitment guidance, and much more. We cover the full breadth of HR matters that arise in day-to-day operations.

HR Now doesn't include us conducting specialist HR work such as (but not limited to) conducting workplace investigations, dealings with Fair Work Commission or Work Cover, HR audits, document review or development, policy creation, conducting performance sessions, psychometric testing, training content development, recruitment process management. However will be able to provide you an estimate of time for such work to be conducted as a HR Consulting Project at our standard consulting project rate.

Our HR Now subscription is dedicated to providing advice to Employers only. Workers seeking advice on workplace issues should contact the Fair Work Commission on 1300 799 675.

HR Now doesn't include legal representation in court or formal legal proceedings. However, if we determine that legal advice is in your best interest, we can refer you to one of our highly experienced employment lawyers and help prepare any necessary documentation.

 As a full-service HR consultancy, all our HR consultants have extensive HR careers with experience across big business, small business, public sector, and private sector environments. This broad experience allows us to provide practical and relevant advice you can rely on regardless of your industry or business size. All our HR Consultants are certified HR Practitioners with the Australian Human Resources Institute (AHRI).